Ohm Beads Moving On Details (Dirty Moves Update)

This Ohm Beads blog brings the first details of the upcoming Ohm Beads Moving On charm. This is the solution to the St Patrick’s Day event problems that focused on Dirty Moves.

I’ve now been blogging at Endangered Trolls for seven years and a member of the charm bracelet community for far longer. This past week has seen more turbulence within that fan base that I’d ever care to see again.

Last Friday saw the Ohm Beads St Patrick’s Day event on social media, starring the new Dirty Moves charm. The Ohm Beads Dirty Moves was confirmed as being limited to just one hundred pieces and it became obvious quite quickly that the event was oversubscribed. As collectors became increasingly frustrated with the sheer number of people attempting to claim so few charms, a lot of harsh words and accusations were voiced. I have to confess I’ve been quite appalled at some of what I’ve seen, perhaps partly because I’ve been on the receiving end of vicious social media backlash in the past too. I understand passions running high but it’s always a person at the other side of that keyboard.

Ohm Beads Dirty Moves

Image Courtesy of Ohm Beads – Please Do Not Reproduce Without Crediting

The Ohm Beads team promised to spend the weekend working on a solution to what can really only be described as a fiasco. Today we have that update.

Ohm Beads Moving On

The Ohm Beads Moving On charm will be a silver version of the original Lucky Moves. Where Dirty Moves was all oxidised with the single high shine silver shamrock, Moving on will be the opposite (all silver with a single oxidised shamrock.)

Pre-orders for this charm will begin immediately and can be placed through all Ohm Beads retailers or via the Ohm Stuff Facebook page. This will continue until March the 31st. The charm is a limited edition and they’ll only be producing what is pre-ordered. Production will begin after the 31st. There is no stock image as obviously, it hasn’t been made yet.

Hi Ohmies,

Thank you everyone for being a part of OHMily, and on behalf of all the OHMies here at OHM – WE ARE SORRY!

The event on Friday did not exactly go as planned and based on all your feedback, and exhaustive team discussions, and gallons & GALLONS of coffee we have come to a decision.

Coming Soon: “Moving On!” …. It is a REVERSE version of Dirty Moves. One dirty four-leaf clover, and the remaining clovers are regular silver finish.

PRE-ORDER Moving On by EITHER (1) contacting your favorite OHM retailer OR (2) commenting “OVERSOLD” below to be placed on the waitlist. You will be Private Messaged to confirm and process your pre-order. Pre-orders are open until the end of the month.

We have no stock photo to share as we have yet to make any. We are still learning how to run these darn Facebook events and we appreciate your patience and understanding.

That said, we have decided to create this new bead and make it available to all – for a limited time, rather than limited number. We’ve had to balance both the demand of the original bead, the demand for more to be made while maintaining the integrity of the limited edition nature of the Dirty Moves as originally conceived.

If we could have magicked a thousand more beads into existence at the start of the event Friday we would have. There are many steps involved, and many humans who help to bring life to these tiny bits of art, it just takes time.

As mentioned above, to pre-order Moving On contact an OHM retailer to be placed on their wait list or comment below with “OVERSOLD.” We’ll also accept comments that just say “SOLD.” We will also accept pre-order comments of just “s” too …. ;P

These beads will start production as soon as pre-ordering closes March 31st, and we should see the new beads arrive around mid-May. Remember, they are limited edition, and what that means in this case is that we will manufacture them once based on the pre-orders by Ohmies, and OHM Retailers. We will not be stocking the Moving On design after they are all made.

WE ARE SORRY!!

It is our hope that despite this poor experience you will continue to give OHM a chance. We strive for community, peace, balance, mindfulness, perspective, and acceptance. Your messages, kind and otherwise, are always welcome and read. Your ideas are given consideration, and your support is always valued.

We are still going through all the messages and comments, so if you are waiting for a reply specifically we thank you for your patience! Much Love!!!!!

Thank you EVERYONE in OHMily for sticking together and supporting each other through this headache of a St. Patrick’s Day. If only it were caused by too much Green Beer and not all these Dirty Moves! Alright, Moving On….

xoxo

The OHM Stuff Team & OHM Team

Ohm Beads Moving On Pre-ordering

Obviously it’s going to be important you pre-order this charm. As mentioned you can do so via Facebook (the link is above) or your favourite Ohm Beads retailer. My list of retail partners can be found below and you will need to contact them directly.

Ohm Beads Moving On Summary

Hopefully this is the result most of the community wanted and we can all now move forwards. The Ohm Beads team have always been incredibly good at listening to community feedback and I sincerely hope this helps collectors to understand that things do go wrong and it should be how those issues are addressed that matters, as opposed to the fact they happened in the first place. #we’reallhuman #remembertherearefeelings #bekind

As always I love to hear from my readers. What are your thoughts on the plan for the Ohm Beads Moving On? Are you pleased with the solution? Will you be preordering the bead? Hit the comments and let me know!

Comments
  1. Gene

    I respect Ohm for doing this. Whether it pleases everyone or not remains to be seen… But at least an attempt has been made.

    • endangeredtrolls

      I don’t really see what else they could have done. I think it’s the best outcome possible.

      xoxo

  2. Karen

    I was so incredibly disappointed by the event. I thought it would be fun…it was the opposite. There were no real instructions (I thought you used the “shop now” button–nope) and many times it would be a few seconds past 10:00 (or the given time) and there would already be several comments ahead of me. Several items were sold to the same person; it was a mess. I finally gave up and went about my day….it’s nice to see they are trying to make amends.

  3. Martha Olavarrieta

    I love the letter that you posted from Ohm Victoria. They are a funny bunch. I have Lucky Moves, but will purchase Moving On, as I would like to have a pair. I like Moving On better. For me, it matches better with Lucky Moves than Dirty Moves.

    • endangeredtrolls

      It absolutely does match the original better, I agree 🙂

      And they are a *lovely* team. I’ve had the pleasure of working with them for I think five years now (!) and they’re some of the nicest people I’ve met in this business 🙂

      xoxo

      • Martha Olavarrieta

        I agree with you Victoria, they are lovely people. I’ve recently reached out to Ohm in order to acquire a retired bead that I desperately wanted. I was contacted by Stephanie, and she was more than helpful. I really enjoyed interacting with her. And I say this, even if the outcome had not been favorable for me, meaning no bead for me. I mean, there’s just so much you can do to locate a retired bead LOL. And seriously, people who create such awesome and sometimes quirky beads have to be really down to earth people, and lots of fun to work with. The letter you posted really demonstrates this. And, what company does this, create another similar bead just to please the masses. I say, GREAT JOB OHM. 😺😺🙀 I love your work. I recently purchased Chi Chi Sticks, and I’m so glad I did. It’s small, but well detailed, and with a bit of weight to it, considering its size.

        • endangeredtrolls

          I’m so pleased to hear you’re this happy with the outcome 😀 I don’t really see what more they could possibly have done?!

          xoxo

  4. Christine DeCosta

    I am so happy to have a “third” chance to purchase a …….Moves Ohm charm. Never thought in a million years that Ohm would have such a thoughtful solution and one that would be available to every collector.

    My sincere thanks to all the people at Ohm.

    • endangeredtrolls

      I’m so pleased to hear that you’re happy with the outcome <3 🙂

      xoxo

  5. Penny

    I am sorry you had to endure such rude conduct Victoria. There is no need for such nastiness and hopefully, you will never see it happen again. I enjoy your blog very much and hope this unfortunate episode is a one-of-never-to-be-seen-again!

    • endangeredtrolls

      Aaaw thank you <3 🙂 Most of my nastiness was related to another brand and not Ohm. It's just everything coincided so I felt a lot of empathy for Mike at Ohm Beads as I kinda felt I needed a bullet proof suit when I was opening my private messages 😀

      xoxo

  6. Noemi

    It’s nice to know that a company actually listens to it’s customers and will actually do their best to rectify a situation where so many were not happy. This is a rare occurrence nowadays. I didn’t even try for the dirty moves as I don’t like facebook games or promotions, since I’m not too computer literate. I’m debating if I should order one.

    • endangeredtrolls

      I liked the original design a lot so if I were you, absolutely. Do keep in mind though it’s a very small charm so if that’s going to irritate you, maybe keep clear <3

      xoxo

  7. Tana

    Kudos to OHM! They listened, sought, and came up with a creative solution. I know of no other bead company that has been that responsive. Still at the top of my favorites list 😊

    • endangeredtrolls

      I agree 100%. Who else listens this much? Many brands would have left for the weekend and given it no further thought.

      xoxo

      • Mike @ OHM

        What is a “weekend” ?

        • endangeredtrolls

          It’s mythical. Like the Golden Fleece.

          I’m not the person to ask :>

          xoxo

  8. Cheryl

    I would have been happy to have gotten a Dirty Moves but when I saw all the confusion and more, I stopped watching the sale. I did order Moving On….no stress 😊

    • endangeredtrolls

      I had pizza :> Would I love Dirty Moves? Of course! Have I missed other charms I really wanted? Yep. Did the world keep going? Yup. Is there going to be another in the future I’ll sulk over not getting? 100%!

      xoxo

  9. stacecase

    I think the whole thing was a bit blown out of proportion. I don’t see why people stress so much over not being able to buy a bead, but I’m not judging those that do. Indeed, I think this is the best outcome possible and Ohm has done a great job coming up with this solution.

    • endangeredtrolls

      I agree with you. I don’t know if it’s because I’ve been collecting for so long.. I have no idea but I can’t get *that* upset over a bead. Groan? Sure! Whine to those closest to me? Absolutely. Throw insults around the internet? No. Accuse people of all sorts of random things? Nope.

      There’s *always* the next must have been. Always. Realistically very few of us are going to be able to have them all. Last year it was the Dark Luna. Then we had the Dirty Cock. Now we have Dirty Moves. In a few months there’s going to be another and people have this tendency of forgetting what they already do have. So many of us have some treasure that others would kill for. I’d say not literally but after Friday night I’m a little unsure 😉

      xoxo

  10. emmalemily

    I’m really sorry you had to deal with the blowback from this fiasco.

    I am glad that they apologized and managed to come to a solution so quickly. Part of what I love about the OHM is how closely they value their customers’ voices. I think their decision makes the most business sense and is least damaging to their coffers. And plenty of people are thrilled to get the bead they’ve been demanding since Lucky Moves. However, they’ll be making money hand-over-fist selling Moving On so I don’t really see this as a concession but more as a lemons-to-lemonade jackpot. Twenty one people walked away with 79% of a very limited stock touted as an “event bead” for an event with 250 RSVP’s. I still can’t wrap my head around that.

    I get that we’re all human and make mistakes; I honestly believe that it was a case of good intentions gone terribly wrong. But what transpired was *ugly* in a community in which prior I had never really seen anything but camaraderie and fair play; it was downright greed that was allowed to run off the rails. And I don’t want any part in that. This really leaves me with mixed feelings on the “Moving On” solution. It feels like a half measure that is still playing into the materialism that led us down the rabbit hole in the first place. Ultimately this doesn’t address the crux of the outcry. It was emotional, not material: feelings of betrayal, shock, and anger in losing the familiar camaraderie and community. At least, that’s my take.

    All that being said, I still believe in OHM and will continue to purchase their fabulously original designs I so love. I’ll even give future events a chance should they ever again occur (if they do I’m confident they learned a lesson with this format). Dirty Moves could not have been more appropriately named! It’s irreparably sullied for me and I will definitely be moving on by passing on buying the new consolation bead.

    • endangeredtrolls

      In honesty I didn’t deal with a whole lot of the Ohm upset. Mine was mostly related to another brand but there were some vile messages so I was feeling a lot of sympathy for the poor Ohm team 🙂

      I do agree that they shouldn’t have allowed people to purchase five beads. I know many love buying in pairs – so do I – but I think when there were only one hundred beads made, even that was too many on this occasion. I do also think the team were doing the best they could under the circumstances though. I can’t even begin to imagine how stressful it was for them to see all of the complaints and have no idea quite how to handle it.

      Ultimately though people had to purchase Dirty Moves too. Nothing was being given away for free so I don’t have any issue with them making Moving on.

      I’m sorry that you aren’t wholly satisfied with the solution though.

      xoxo

      • emmalemily

        I really do sympathize with the OHM team. You can tell they pour their heart and soul into what they do and genuinely care about taking care of their customers. I can only imagine how heartbreaking it must have been to have an event you’ve worked so hard to prepare for and product you’re so excited to debut just burst into chaos all around you. And I certainly don’t think they deserved any of the ugliness and vitriol hurled at them Friday. Frankly, a group of mature adults shouldn’t need a referee to tell them how to play nice but this was unprecedented and I guess a sign of how the times, they are a-changin’

        They had an unenviably difficult situation but were forthright, listened to their customers, and had a solution within 72 hours. I don’t know that I could have demonstrated that kind of patience and fortitude. You just don’t find that kind of care and responsiveness in companies these days. OHM team, if y’all are reading, you’re fantastic and I’m sending out digital hugs. I think everybody could use a hug or ten this week.

        Moving On may not be one for me (my bracelets ought ya make me smile and laugh) but I’m glad so many others are pleased. What I’m really looking forward to is seeing the new designs they have in store this year and April’s BOTM.

        xoxo right back atcha!

  11. Samantha Cardimon

    This seems like a good solution. I felt very bad for the Ohm team over this. Not everything works 100% of the time and people need to be forgiving. As a society, we have (unfortunately), gotten used to getting what we want if we whine loud enough.

    Admittedly, it seems as though things got out of hand with this event. I chose not to participate because I had a feeling the process might go pear-shaped, and I’m not going to stress over beads. But I probably will try to order one because there was no way I would be able to score one of the other versions and it seems like a fun bead.

    I wish Ohm nothing but the best and hope people will let them move past this. And learn a little civility in the process.

    • endangeredtrolls

      I could not agree with you more Samantha. Mistakes were made. None of us can deny that but we *all* make mistakes. People should be judged on what happens after those mistakes rather than the fact that they were made in the first place. (Those in glass houses shouldn’t throw stones.) Ohm have handled this well in my opinion. People seemed to expect an instant solution from them. It was a weekend, they were undoubtedly feeling emotionally battered and I’m sure they needed to work out what was viable and what was not.

      Most importantly, I hope people try and remember that just because there is a keyboard in the way, it’s still a person with feelings at the other end. Some of the things said on Friday was appalling.

      xoxo

  12. Katie

    I’m really happy about the solution. I have the original Lucky Moves charm, and I just wanted another similar bead to make a ‘pair’. I did love the Dirty Moves, but this new alternatives sounds wonderful. I don’t think that they could have come up with any better solution and it is wonderful to see how quickly and kindly Ohm responded to their customers. I think that this new bead will pair with my Lucky Moves better than a Dirty Moves bead – so I guess I’m actually a winner!!
    I’m sorry to hear that people ‘took it out’ on you. I thought that you provided a wonderful sounding board for those of us who were disappointed. I’d actually hate to think of Ohm losing customers over this, everything is trial and error and a learning experience. I had participated in the Chinese New Year party that they had and I didn’t see any issues with that one. So, I’d imagine that they were as surprised as the rest of us when they saw what had happened on St. Patrick’s Day.

    • endangeredtrolls

      I’m *hoping* that most who said they were dropping the brand did so out of anger and frustration as it would be such a shame.

      I agree with you on all points. I don’t think they could have come up with a better solution for this issue and I also think Moving On will complement the original Lucky Moves better than Dirty Moves.

      I mostly got grief on social media related to another brand in honestly but it was timed so perfectly with the Ohm Beads problems that I felt really sorry for them.

      xoxo

  13. Nick

    I think this is really great of Ohm! Not many other companies would bother listening to their customers and go to such lengths to make them happy.

    • endangeredtrolls

      I agree <3 🙂

      xoxo

  14. Elise

    I have to really admire the Ohm team, they take risks and they bounce back and move on. I smiled when I saw the name of the bead as moving on. Perfect! 😉

    • endangeredtrolls

      I have a huge amount of respect for Ohm 😀 I would have still been reeling after Friday and they managed to organise, name and announce a new charm 😀

      xoxo

  15. Elizabeth

    Ohm clearly does not need to wonder if they are a popular brand! Wow! They really are very loyal to their customers. I can’t believe they came up with a solution so quickly and to have it ready by mid-May! That’s crazy fast. What a great team! Except that leprechaun, he may need a bit of extra training!

  16. bebe

    Wow, I missed a lot it seemed! Just been checking the posts. Didn’t realize one small bead created such a furore! I have in the past seen those sales on Ohm’s FB with everyone trying to win a bead by posting Sold (think it was the CNY event with the Gold coloured Buddha). Even then the same few people were winning multiple beads, and I’ve never participated as it seemed too stressful a process to win a bead, no matter how coveted… But it is great that Ohm has come out with an excellent solution for all who want this bead.

  17. Kim

    I’ve been pondering how I feel about this solution. I do like the fact that they responded so quickly, and with such a fair solution. I would have preferred it if they had offered to make more Dirty Moves instead of a similar bead, but perhaps that’s just a quibble, since it is after all the same design, just in a different finish. I only hope that people refuse to indulge resellers when Dirty Moves pops up on the secondary market, which it inevitably will. Unfortunately, that’s probably a futile hope (and one of the reasons I think it would have been fair to extend the production run in this one case).

    I’ve been following developments in this matter with interest, and I was happy to see Ohm immediately take steps to address this and come up with a solution. I thought all along that while they made some bad judgments, it was an honest mistake made with no bad intentions. And you’re right, some of the comments were downright nasty. I understand people’s frustration, but in the end, it’s only a bead. I was only on the event page a few minutes, and saw that it would be a waste of time to stay. So I went on my way, saying, “Oh well, there will always be another bead!” Someone above mentioned they didn’t know if this solution satisfied them because it didn’t really compensate for all the frustration people experienced. But in the end, nobody made anyone sit hunkered over a screen for hours, frantically hitting the refresh button every few seconds. Ohm can’t give people those hours back – the only thing they can do is offer people beads. And now they’ve done that, so I say good for them. I think it reflects well on them that they immediately recognized their mistakes, announced they were working on a solution to make amends, and came out with a solution which seems likely to make most people happy. And all within a few days. Ohm definitely had lessons to learn from this event, but as you allude to, they weren’t the only ones. Hopefully the community will move on and become stronger from this.

  18. Diane

    Awww, I am so touched. What a lovely letter from Ohm, and I think that their solution is perfect. Even the name of the bead is perfect. Off to order 1……or 6! 😉 😀

  19. Marie

    I concur with all the accolades that Ohm is receiving on this blog. They have always been mindful of their customers, be they new single-bead buyers or long-term collectors. I felt bad for them during their 3/17 event, it seemed the stars crossed and everything went horribly wrong with the cyber mechanics of what may have worked previously for their events. This event was just not typical of Ohm.

    Victoria, you ended up the innocent bystander caught up in this as the source best capable of reaching Ohm’s attention. I am sorry that all of this happened, the event issues, the backlash, and any negative comments you, or Ohm received. Both you and Ohm handled the situation with the utmost professionalism, and for that I am most grateful for all of your work.

    I’ll be pre-ordering Moving On in the morning from my local source. I think it is a nice design and I will easily look past any reasons of its existence and simply enjoy it.

    Hugs to both you and the Ohm Team (who I fully expect are listening)… :0)

  20. Liz

    I’m not sure if I will order one yet, I really loved the dirty moves, I love all of the dirty collection from OHM as it’s so different so that was one of my main reasons for loving the bead, I could always get one and try and tarnish it.
    I was hoping they would release more Dirty Moves but I kinda thought they wouldn’t. But well done to OHM 😊
    And for people that are sending you naughty message, tell them p*** off 😄. You have a lot of lovely readers that love your blog and without I would be lost 😄 (But maybe have a bit more money 😊)

  21. Lynne

    I closed my Facebook account a long time ago and will never go back. My choice! I know all too well how venomous people can be behind a computer screen. I think we all need to be kind to one another as we are all fighting our own battles. Life is too short! There will always be another Bead. 🙂 I think OHM took the high road and Moved On!!!

  22. Angela

    @OHM Congratulations a very smooth move. Do not really like the Dirty style beads, but because I knew how upset my fellow Ohm collectors were I was quiet annoyed that you so badly underestimated the amount of beads needed for the event. I prefer the Moving On charm, a bearable amount of the dirty finish.
    I have the original Lucky Moves I think paired with a couple Moving On will be fabulous. In term of so called fairness Pre order before actual manufacturing is a much better strategy.

  23. Suzy

    I wasn’t sure where to post but I just wanted to say thank you to both yourself and Ohm for being so professional and mindful of your readers (myself included). I thought this was a lovely solution to the whole event over the weekend, and I don’t think any other brand could come up with an idea and solution within a weekend. That in itself deserves a standing ovation! 🙂

    The note they wrote was wonderful and I personally loved the part where they said an “S” would suffice for a pre-order comment! Very Ohm sense of humour there 😀

    Again, thank you Victoria and Ohm for being there over the weekend, and I’m sorry you guys had to deal with some awful comments, but you’ve risen above it all. Much love xxx

    • endangeredtrolls

      Hey Suzy 🙂

      I’m so pleased that you’re happy with the outcome. I think ultimately that’s all anyone wanted. Also the great thing about most people is that the bad stuff can usually get forgotten quite quickly once everyone is happy again 🙂

      They’re an amazing team of people to work with that’s for sure <3 😀

      xoxo

  24. Eddi Martin

    Thank you Victoria for your post . . . as always you were perfect and “right on”. After more calls and emails than I care to think about, OHM (Kit and his team) came up with a solution that we believe was excellent. I would like to share that I know personally that he and his team read every comment and took all them seriously when discussing this solution. As being a retailer and being engaged with multiple bead lines over the last ten years, this is the FIRST time that a bead line has cared enough about their customers to want to do the “right thing”. Thank you to Kit and his team for coming up with this solution and caring – Bead Hugs to All, Eddi

    • Mike @ OHM

      <3 Thank you Eddi!

    • endangeredtrolls

      <3 <3 <3

      xoxo

  25. Carol S.

    I think it was wonderful that Ohm did this. I actually like it better. I like my silver shiny. I didn’t know abour Lucky Moves. Wasn’t paying attention. Anyway I preordered 2. Very happy. I did check out the event that day, I had no idea what to do or when, LOL

  26. Joanne B

    I was able to preorder Moving On and I think I’ll like it better than Dirty Moves, which I didn’t get. Can’t wait to see it!

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